MTA Trip Planner NYC User Guide

MTA Trip Planner NYC User Guide

The Metropolitan Transportation Authority (MTA) Trip Planner is an invaluable tool for navigating the New York City public transportation system.

It provides users with detailed information on bus and subway routes, schedules, and estimated travel times, making it easier to plan your journey in the bustling city. This comprehensive guide will walk you through the features and functionalities of the MTA Trip Planner, enabling you to make the most of this convenient resource.

Accessing the MTA Trip Planner

The MTA Trip Planner is accessible through the MTA’s official website ( or by downloading the MYmta app on your smartphone (available for both Android and iOS devices).

Website: Visit the MTA’s official website and click on “Trip Planner” in the main navigation menu to access the tool.

Mobile App: Download the MYmta app from the Google Play Store or the Apple App Store, install it on your device, and launch the app to access the Trip Planner.

Planning a Trip

The primary purpose of the MTA Trip Planner is to help you plan your journey by providing personalized route suggestions based on your preferences. To plan a trip, follow these steps:

Enter your starting point: You can enter an address, a subway station, a bus stop, or a landmark as your starting point. The Trip Planner will automatically suggest matching locations as you type.

Enter your destination: Similar to the starting point, you can enter an address, a subway station, a bus stop, or a landmark as your destination.

Select your travel time: Choose either “Leave now,” “Leave at,” or “Arrive by” and specify the desired time and date for your trip.

Choose your preferences: You can customize your trip by selecting your preferred mode of transportation (subway, bus, or a combination of both) and any accessibility requirements (wheelchair accessible, etc.).

Click on “Plan my trip” or the equivalent button in the app to view your suggested routes.

Understanding the Suggested Routes

The MTA Trip Planner will display a list of suggested routes based on your preferences. Each suggested route will include the following information:

Travel time: The estimated duration of the trip from your starting point to your destination.

Number of transfers: The number of times you will need to transfer between different buses or subway lines during your journey.

Walking distance: The total distance you will need to walk during your trip, including to and from bus stops or subway stations.

Route details: A step-by-step description of the suggested route, including walking directions, bus and subway lines, and transfer points.

You can compare the suggested routes based on your preferences and select the one that best suits your needs.

Real-time Transit Information

The MTA Trip Planner provides real-time transit information, allowing you to stay informed about the current status of buses and subway lines. This includes:

Service status: Check the current service status of each subway line or bus route to see if there are any delays, planned work, or service changes that may impact your trip.

Live subway map: View the live subway map to see the real-time locations of trains on each subway line.

Bus tracking: Track the location and estimated arrival time of your bus using the MYmta app’s bus tracking feature.

Subway and Bus Schedules

The MTA Trip Planner also provides access to the schedules of all subway lines and bus routes, enabling you to plan your trip based on the most up-to-date information. To view the schedule for a specific subway line or bus route:

Click on “Schedules” in the main navigation menu of the MTA website or app.

Choose the desired mode of transportation (subway or bus) from the dropdown menu.

Enter the subway line number or bus route number in the search box, or select it from the list of available options.

Choose the direction of travel (e.g., Uptown or Downtown for subway lines) and the day of the week for which you’d like to view the schedule.

Click on “View Schedule” or the equivalent button in the app to display the timetable for the selected line or route.

The schedule will show the departure times for each stop along the selected subway line or bus route, making it easy to plan your trip according to the public transportation timetable.

Fare Information

The MTA Trip Planner also provides information on fares and payment options for using the New York City public transportation system. To access fare information:

Click on “Fares” in the main navigation menu of the MTA website or app.

Select your mode of transportation (subway or bus) and the type of fare (e.g., pay-per-ride, unlimited ride, or reduced fare) that you’d like to learn more about.

Review the detailed information on fares, payment methods (e.g., using a MetroCard or OMNY), and any eligibility requirements for reduced fares.

Accessibility Features

The MTA Trip Planner is equipped with features that cater to the needs of individuals with disabilities, ensuring a more inclusive transit experience. When planning your trip, you can:

Specify wheelchair accessibility requirements in your preferences to receive route suggestions that accommodate your needs.

View a list of wheelchair-accessible subway stations and elevator/escalator statuses.

Access information on accessible services, such as Access-A-Ride paratransit service, for passengers who are unable to use regular bus or subway services due to a disability.

Additional Resources and Information

The MTA Trip Planner also offers a range of additional resources and information to help you navigate the New York City public transportation system, including:

Station information: View detailed information on each subway station, including entrances, exits, transfers, and nearby points of interest.

Neighborhood maps: Access detailed neighborhood maps that highlight bus and subway lines, as well as major landmarks and points of interest.

Customer service: Find contact information for MTA customer service, including phone numbers and email addresses, to address any questions or concerns regarding your trip or the MTA services.


The MTA Trip Planner is an indispensable tool for navigating New York City’s extensive public transportation system. By familiarizing yourself with its features and functionalities, you can plan your journey more efficiently and enjoy a seamless transit experience. From planning your trip and accessing real-time transit information to exploring fare options and accessibility features, the MTA Trip Planner has everything you need for a smooth and hassle-free journey through the city that never sleeps.