How does Hostelworld work?

How does Hostelworld work?

Hostelworld is a leading online platform for booking budget accommodations, including hostels, budget hotels, guesthouses, and bed & breakfasts.

Catering primarily to budget travelers and backpackers, Hostelworld offers a vast selection of affordable accommodations in over 178 countries. In this comprehensive guide, we will explore how Hostelworld works, from creating an account and searching for accommodations to making bookings and managing reservations. Discover how Hostelworld can help you find the perfect budget accommodation for your next adventure.

Creating an Account

To start using Hostelworld, you’ll need to create an account. This is a simple process that requires providing basic information such as your name, email address, and password. Alternatively, you can sign up using your Facebook or Google account. By creating an account, you can save your favorite hostels, manage your bookings, and access special offers and discounts.

Searching for Accommodations

Once you have created an account, you can begin searching for accommodations on the Hostelworld platform. To start your search, enter your destination, travel dates, and the number of guests. The search results will display a list of available accommodations, including hostels, budget hotels, guesthouses, and bed & breakfasts.

You can refine your search using various filters, such as:

Price range

Accommodation type (hostel, budget hotel, guesthouse, etc.)

Room type (private, shared, or dormitory)

Facilities (Wi-Fi, air conditioning, kitchen, etc.)

Rating (based on customer reviews)

Evaluating Accommodations

Hostelworld provides detailed information on each accommodation, making it easy for you to compare options and choose the best fit for your needs and preferences. Each listing includes:

Photos: Browse through multiple images to get a sense of the accommodation’s atmosphere, cleanliness, and facilities.

Description: Read a detailed overview of the accommodation, including its unique features, location, and services.

Facilities: Check the list of available facilities, such as Wi-Fi, laundry service, luggage storage, and common areas.

Location: View the accommodation’s location on a map and read about nearby attractions, transportation options, and points of interest.

Reviews: Browse customer reviews and ratings to gain insights into the accommodation’s strengths and weaknesses. Reviews cover aspects such as cleanliness, staff, atmosphere, location, and value for money.

Making a Booking

Once you have selected an accommodation that suits your needs and preferences, you can proceed to make a booking. Hostelworld allows you to book accommodations in several currencies and offers multiple payment options, including credit cards, debit cards, and PayPal.

To complete your booking, follow these steps:

Select your preferred room type and quantity.

Review the accommodation’s booking policies, such as cancellation terms and check-in/check-out times.

Enter your payment information and confirm your booking.

Upon successful completion of your booking, Hostelworld will send you a confirmation email with your reservation details and the accommodation’s contact information.

Managing Your Bookings

Hostelworld allows you to easily manage your bookings through your account. You can view your upcoming reservations, modify your travel dates, or cancel your booking according to the accommodation’s cancellation policy. In some cases, you may need to contact the accommodation directly to request changes or cancellations.

Hostelworld Mobile App

The Hostelworld mobile app, available for both iOS and Android devices, offers a convenient way to search for, book, and manage budget accommodations on the go. The app features a user-friendly interface and provides access to the same search filters, accommodation information, and booking options as the Hostelworld website. Additionally, the app offers some exclusive features, such as:

Mobile-optimized search: The app’s search functionality is optimized for mobile devices, making it easier to find accommodations while on the move.

Offline access: The app allows you to save your booking confirmation and accommodation details for offline access, ensuring you have the information you need even without internet connectivity.

In-app messaging: Communicate directly with your booked accommodation through the app’s messaging feature, making it simple to ask questions, request modifications, or coordinate your arrival.

Location-based recommendations: The app can provide personalized recommendations for accommodations based on your current location, ideal for last-minute bookings or spontaneous travel plans.

Travel guides and articles: Access Hostelworld’s extensive library of travel guides and articles within the app, offering tips and inspiration for your next destination.

Hostelworld Loyalty Program: Hostelworld Rewards

Hostelworld offers a loyalty program called Hostelworld Rewards, which allows you to earn points for each booking you make through the platform.

By accumulating points, you can unlock benefits, such as free bookings and exclusive offers. To join the Hostelworld Rewards program, simply create an account and opt in during the registration process. The key features of the Hostelworld Rewards program include:

Point system: Earn one point for every €10 spent on bookings through the Hostelworld platform. Points are awarded after your stay is completed and can be used for future bookings.

Free bookings: Once you have accumulated 10 points, you can redeem them for a free night at any Hostelworld accommodation, up to the value of €20.

Exclusive offers: As a Hostelworld Rewards member, you may receive special offers and discounts, such as reduced booking fees or promotional rates on select accommodations.

Hostelworld Group Bookings

Hostelworld also caters to group bookings, making it easy to find and reserve accommodations for groups of 10 or more people. The platform offers a dedicated group booking service, which includes:

Customized search: Hostelworld’s group booking team will search for accommodations that meet your group’s specific requirements, such as room types, facilities, and location.

Personalized quotes: Receive a customized quote for your group booking, including discounted rates and flexible booking conditions.

Dedicated support: Work with a dedicated group booking coordinator to manage your reservation and address any special requests or requirements.

To request a group booking, simply fill out the online form on the Hostelworld website, providing details about your group’s size, travel dates, and accommodation preferences.


Hostelworld is a comprehensive platform for booking budget accommodations worldwide, catering to the needs of budget travelers, backpackers, and groups. The platform offers an extensive selection of affordable accommodations, user-friendly search tools, and detailed information to help you find the perfect stay for your next adventure. With the Hostelworld mobile app and loyalty program, you can enjoy added convenience and benefits while booking your budget accommodations. Discover how Hostelworld can help you save money and create unforgettable travel experiences.